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Careers

Work with us.

Apex Options looks after technology, buildings and projects for organisations across the UK. We are growing the team in London and looking for people who take ownership and do things properly.

See open roles careers@apexoptions.co.uk
Apex Options team member working at a desk

Open roles

Two roles open in London.

Salary and working pattern are discussed at the first conversation.

01

Receptionist.

Location
London, Docklands (E14)
Team
Operations
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The first voice and face of Apex Options. You keep calls, inboxes, visitors and engineer diaries moving, so clients always reach someone who can help.

What you will do

  • Answer the main phone line and the info inbox, and route every enquiry to the right person
  • Welcome clients, visitors and contractors, and keep the front of house organised
  • Log enquiries and support requests in our client portal and follow them up until they are closed
  • Book engineer and contractor visits, confirm access with sites and keep diaries up to date
  • Prepare and file job sheets, certificates and site records
  • Handle post, deliveries and general office administration

What we are looking for

  • A clear, friendly phone manner and good written English
  • Organised, reliable and calm when several things land at once
  • Confident with email, calendars and shared documents (Microsoft 365 or Google Workspace)
  • Experience in reception, office administration or customer service is helpful
  • The right to work in the UK
02

Technical Support.

Location
London, remote support with site visits
Team
Technology
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Hands-on IT support for our clients' teams and buildings. You fix problems properly, explain them in plain English and keep a clean record of what was done.

What you will do

  • Provide first and second line support by phone, email and remote tools
  • Set up and manage user accounts, licences, mailboxes and multi-factor sign-in in Microsoft 365 and Google Workspace
  • Prepare and deploy laptops, phones and printers, and keep asset records current
  • Troubleshoot networks, Wi-Fi, door entry and building technology, on site where needed
  • Document every fix and keep tickets updated until the client confirms it is resolved
  • Escalate to specialists and suppliers, and see the issue through to the end

What we are looking for

  • Experience in IT support, a helpdesk or a similar technical role
  • Good working knowledge of Windows, macOS and Microsoft 365
  • Networking basics: IP addressing, DNS, Wi-Fi and switches
  • Patience and clear communication with people who are not technical
  • A full UK driving licence and certifications such as CompTIA or Microsoft are a plus
  • The right to work in the UK

Working at Apex

How we work.

One accountable team

Clients deal with one contract and one point of contact, so everyone here owns the outcome, not just a task.

Technology and buildings

Work spans IT, networks, building systems and facilities, so no two weeks are the same.

Clear standards

Scopes agreed in writing, every job logged and closed out properly, and records you can rely on.

Apply

Send your application.

Attach your CV and tell us a little about yourself. We reply to every application.

Office14/2e Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX

Your CV is only seen by the people hiring for the role.

Questions

Careers questions.

How do I apply?

Use the application form on this page and attach your CV, or email it to careers@apexoptions.co.uk with the role in the subject line.

What happens after I apply?

We read every application. If your experience fits the role we will contact you by email or phone to arrange a first conversation.

Can I apply if there is no role listed for me?

Yes. Send your CV and a short note about the work you are looking for to careers@apexoptions.co.uk and we will keep it on file for future roles.

Do I need the right to work in the UK?

Yes. We check the right to work in the UK for every new starter before employment begins.