Facilities

Reactive & emergency maintenance.

Leaks, heating failures, electrical faults, drainage and breakdowns, logged once and handled by the right trade.

Overview

When something fails in a building, the priority is a fast, competent response and someone who owns the problem until it is fixed. You report it once. We assign the right trade, keep you updated and close it out properly.

Out-of-hours and emergency cover is arranged to suit the site, with attendance times agreed in writing as part of your contract.

What is included

Plumbing, leaks and drainage
Heating and hot water failures
Electrical faults and power issues
Doors, locks, glazing and making safe
Out-of-hours and emergency call-outs
Job logging, updates and completion reports

How it works

A clear process, from first call to completion.

Understand

We learn the site, the systems and the outcome you need, and visit where it helps.

Scope and price

We agree the scope, service levels and pricing in writing before any work starts.

Deliver

We assign the right engineers and specialists, coordinate the work and keep you updated.

Report and manage

We close jobs out properly, keep records and certificates, and review the service with you.

Questions

Questions.

Do you provide out-of-hours emergency cover?

Yes. Emergency and out-of-hours cover can be included in your contract, with attendance times agreed in writing for urgent issues.

How do we report a fault?

Through one point of contact. We log the job, assign the right trade, keep you updated and confirm completion.

Can you cover multiple buildings?

Yes. We manage reactive work across single sites and multi-site portfolios under one contract.

Need reactive & emergency repairs?

Send a short brief and we will come back to you to talk it through, visit if needed, and confirm scope and pricing in writing.

Request a quote

info@apexoptions.co.uk